Cancellation & Refund Policy

At BrandSpectra, we believe in transparency and trust when it comes to our service commitments. This page outlines our cancellation & refund terms, ensuring our clients have complete clarity on how we operate.

Cancellation Policy

We value our clients and understand that circumstances can change. Our cancellation policy is designed to be fair and transparent, balancing the needs of our clients and the resources invested in project development.

Cancellation Terms

1. Before Project Commencement: If a cancellation request is received before the project has started, a full refund will be issued, minus any transaction fees incurred.
2. After Project Commencement: Cancellations after the project has begun will be subject to charges for work completed up to the cancellation date. This includes any resources allocated and hours worked.
3. Post-Delivery: Once a project has been delivered and accepted, cancellations are not permitted. Any further changes or revisions will be treated as new projects or change requests.

Refund Process

Eligible refunds will be processed within 7-10 business days from the date of cancellation confirmation. Refunds will be issued using the original payment method unless otherwise agreed upon.

How to Cancel

To initiate a cancellation, please contact us at:

Brandspectra International Private Limited
509 HiLite Platino, Fifth Floor
Shankar Nagar, Madadu
Kochi - 682304

Email: hello@brandspectra.net
Ph: 9809 25 4252